Speaker.

I believe in the power of design to change the status quo. Yes, that’s big!

Start small and subscribe to my weekly thoughts.

Design Leader.

Don’t know what a design leader is? You’re not alone. Despite the recent buzz, it’s a term that remains unfamiliar to many.

Design leaders are individuals who strategically position design within organisations to influence decision-making and drive change. They shape organisational culture and structures, empowering modern companies to thrive within their often complex, ever-evolving, and multi-stakeholder operating environments.

I’ve been immersed in the world of design leadership for more than 15 years. I hold a Ph.D. on the topic from Copenhagen Business School. I’ve led design-driven transformation programs with organisations like Adidas, Gilead Pharma, Gucci, J.P. Morgan Chase, and Xero.

Today, I serve as an independent consultant for organisations seeking to integrate design strategically, and as a design leadership coach for individuals aiming to advance in their design careers.

Author.

I love writing and sharing stories. Each week, I publish my reflections in the online journal Design Mavericks. I have also (co-)authored books, academic articles and whitepapers. Explore some of this content below.

Speaker.

I speak on both big and small international stages about design leadership and organisational change. I enjoy engaging with audiences, provoking thought, and igniting lively discussions.

Interview at the Service Design Show where I share thoughts on organisational dark matter and service design.

Webinar hosted by TheyDo where I discuss how to organise your journeys for effective decision-making.

Video summary of the research paper customer centric transformation is a journey, not a destination.

Testimonials.

Marzia is a 'get things moving' design leader. She sees an opportunity, need or exciting concept and brings teams together to achieve this with enthusiasm and an infectious sense of urgency.

Marzia coached me at JPMorgan as part of helping us introduce a more customer centred product development approach. She was a great coach - she doesn't do jargon or corporate platitudes, quickly got to the bottom of thorny issues and helped me tackle them.

I had the pleasure of working with Marzia for a year on a transformation project. I have never learnt so much in such a short period of time. If you want to shake up your organisation and get people thinking differently, Marzia is the person to go to

Marzia is an amazing design leader. She has extensive expertise in service and organisational design and is capable of turning it into commercially viable solutions for business transformation. Always adding value and always bringing the client on the journey.

Design Leader.

Author.

Speaker.​

Design Leader.

Author.

Speaker.

Interview at the Service Design Show where I share thoughts on organisational dark matter and service design.

Webinar hosted by TheyDo where I discuss how to organise your journeys for effective decision-making.

Video summary of the research paper customer centric transformation is a journey, not a destination.

Testimonials.

Design Mavericks

Speaker.